AI Literacy & Responsible Innovation Services

Supports businesses in a world shaped by artificial intelligence

What is AI Literacy?

AI Literacy is the ability to understand, question, and responsibly use artificial intelligence in everyday life and work. It empowers people to engage with AI systems confidently and to recognise where human judgement, critical thinking, and ethical awareness are essential. Responsible innovation ensures that AI is developed and applied in ways that respect human rights, promote fairness, and prevent harm.

Inclusive Solutions supports organisations and communities to engage with AI confidently, legally, and ethically — aligning technology use with Irish values, equality obligations, and social responsibility.


Why this matters?


AI already shapes public services, recruitment, education, and access to information. Good practice is no longer optional.


Under GDPR, equality legislation, the EU AI Act, and the Digital Services Act, organisations now have a clear responsibility to prevent bias, harm, and misuse in the use of AI systems.

AI literacy is becoming a core organisational competence — just as essential as data protection or safeguarding — ensuring teams can understand, oversee, and apply AI responsibly and ethically.

Good Practices and Responsibilities

What organisations must do


• Know how and why AI is being used
• Maintain human oversight of automated decisions
• Identify and mitigate risks, bias, and discrimination
• Ensure transparency, documentation, and accountability
• Procure and deploy AI responsibly
• Question AI outputs and recognise misinformation
• Protect personal data and understand consent
• Use AI tools safely, ethically, and lawfully


Who this service is for?


• Public Sector – Government departments, local authorities, and state bodies
• Private Sector –
SMEs, multinationals, leadership teams, and HR functions
• Education –
Schools, ETBs, universities, and higher‑education institutions
• NGOs & Community Groups –
Advocacy organisations, youth services, and community initiatives

What you get from us?

A modular practical programme covers:


• Understanding what AI is - and what it is not - in everyday life
• Critical thinking: misinformation, deepfakes, and human impact
• Bias, inequality, and risks for individuals and communities
• Legal, regulatory, and governance responsibilities (GDPR, EU AI Act, DSA)
• A responsible AI framework grounded in human rights, fairness, and transparency



Why work with Inclusive Solutions Ireland?


• Expert‑led – Delivered by trained, experienced, and accredited professionals
• Human‑centred
– Grounded in equality, ethics, and lived experience
• Plain English
– Accessible, clear, and non‑technical delivery
• Practical
– Focused on real risks, real tools, and real‑world decisions
• Trusted
– Designed for the Irish legal, public‑sector, and organisational context


CALL TO ACTION

Need help with AI Literacy and Integration?